BC Class 2 Practice Test · Question
If a disruptive passenger refuses to pay the fare, what is the appropriate action for a Class 2 driver?
Drivers should first seek compliance politely and, if unsuccessful, follow established company protocol for non-fare payment, prioritizing safety over confronta
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Question: If a disruptive passenger refuses to pay the fare, what is the appropriate action for a Class 2 driver?
Answer options: ✅ Politely request the fare again; if refused, follow company policy, which may include asking them to leave or contacting emergency services if safety is compromised.
- Immediately stop the bus and demand they exit the vehicle.
- Continue the route and ignore the situation.
- Engage in a verbal confrontation to enforce fare payment.
Correct answer: Politely request the fare again; if refused, follow company policy, which may include asking them to leave or contacting emergency services if safety is compromised.
Explanation: Drivers should first seek compliance politely and, if unsuccessful, follow established company protocol for non-fare payment, prioritizing safety over confrontation. This often involves reporting to dispatch or law enforcement if necessary.
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