A security guard is attempting to escort a visibly intoxicated individual out of a private facility. The individual becomes verbally abusive and refuses to leave but does not exhibit physical aggression. What level of force is generally appropriate for the security guard to employ in this situation, according to use of force principles?

Question: A security guard is attempting to escort a visibly intoxicated individual out of a private facility. The individual becomes verbally abusive and refuses to leave but does not exhibit physical aggression. What level of force is generally appropriate for the security guard to employ in this situation, according to use of force principles?

Answer options: ✅ Verbal commands and clear directions to leave the premises.

• A physical escort using minimal contact to guide the individual out.
• Application of soft empty-hand techniques to gain compliance.
• Use of a control device, such as handcuffs, to remove the individual.

Correct answer: Verbal commands and clear directions to leave the premises.

Explanation: In Canada, security guards are generally limited to using only necessary and reasonable force. In a situation where there is verbal non-compliance without physical threat, verbal commands and clear directions are the appropriate initial response, escalating only if the individual becomes physically resistive or threatens harm, aligning with the principles of de-escalation and proportionality.