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CBSA Border Services Officer Exam · Question

A colleague asks you to 'look the other way' on a minor procedural shortcut for a friend's commercial shipment, assuring you it's a 'one-time thing' and won't harm anyone. What is the MOST ethical course of action?

CBSA officers are expected to uphold the law and agency policies without compromise. Granting favours or taking shortcuts undermines the integrity of the agency

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Question: A colleague asks you to 'look the other way' on a minor procedural shortcut for a friend's commercial shipment, assuring you it's a 'one-time thing' and won't harm anyone. What is the MOST ethical course of action?

Answer options: ✅ Refuse the request and report the incident through official channels.

  • Explain that you cannot do it, but keep the request confidential.
  • Agree to the request, but ensure no one else is watching.
  • Advise your colleague that you will consider it next time.

Correct answer: Refuse the request and report the incident through official channels.

Explanation: CBSA officers are expected to uphold the law and agency policies without compromise. Granting favours or taking shortcuts undermines the integrity of the agency and constitutes a breach of ethical conduct, which must be reported.

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