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CHRP Knowledge Exam · Question

What is the primary role of a 'mediator' in a labour dispute?

A mediator is a neutral third party who helps disputing parties communicate effectively and explore solutions to reach a mutually acceptable resolution.

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Question: What is the primary role of a 'mediator' in a labour dispute?

Answer options:

  • To impose a legally binding settlement on both parties
  • To advocate for one of the parties (union or management) ✅ To facilitate communication and assist parties in reaching a voluntary agreement
  • To conduct an investigation into unfair labour practices

Correct answer: To facilitate communication and assist parties in reaching a voluntary agreement

Explanation: A mediator is a neutral third party who helps disputing parties communicate effectively and explore solutions to reach a mutually acceptable resolution.

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