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Mortgage Broker Licensing Practice Exam · Question

A mortgage agent discovers a discrepancy in a client's income documents that appears to be fraudulent. What is their ethical and legal obligation?

Mortgage professionals have a strict obligation to report suspicious activities, including potential fraud, to their principal broker and, if it meets the crite

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Question: A mortgage agent discovers a discrepancy in a client's income documents that appears to be fraudulent. What is their ethical and legal obligation?

Answer options:

  • To ignore it if the client seems otherwise trustworthy.
  • To advise the client to correct the documents and proceed with the application. ✅ To report the suspicion to their principal broker and potentially FINTRAC, and cease involvement if the fraud is confirmed or unaddressed.
  • To approve the application quickly before the discrepancy is noticed.

Correct answer: To report the suspicion to their principal broker and potentially FINTRAC, and cease involvement if the fraud is confirmed or unaddressed.

Explanation: Mortgage professionals have a strict obligation to report suspicious activities, including potential fraud, to their principal broker and, if it meets the criteria for money laundering/terrorist financing, to FINTRAC. Failing to do so would be a breach of regulatory and ethical duties.

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