A real estate salesperson is showing a property to a prospective buyer. During the showing, the buyer expresses disinterest in features that are, in fact, highly desirable to other potential buyers. The salesperson, holding a listing agreement for this property, subtly downplays these features to the buyer, hoping to secure a quick offer and commission. Which section of the Code of Ethics under REBBA (now TRESA) is primarily violated by the salesperson’s conduct?

Question: A real estate salesperson is showing a property to a prospective buyer. During the showing, the buyer expresses disinterest in features that are, in fact, highly desirable to other potential buyers. The salesperson, holding a listing agreement for this property, subtly downplays these features to the buyer, hoping to secure a quick offer and commission. Which section of the Code of Ethics under REBBA (now TRESA) is primarily violated by the salesperson’s conduct?

Answer options: ✅ Section 3 – Fairness, honesty, and integrity

• Section 7 – Disclosure of interest
• Section 5 – Conscientious and competent service
• Section 10 – Advertising

Correct answer: Section 3 – Fairness, honesty, and integrity

Explanation: Section 3 of the Code of Ethics (O. Reg. 580/05, now part of TRESA) states that a registrant shall treat every person fairly, honestly, and with integrity. By subtly downplaying desirable features to a buyer, the salesperson is not acting with integrity towards the seller whose best interests they are obligated to protect.