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Ontario Security Guard Licence Exam Prep · Question

Is a security guard permitted to use profane or abusive language while on duty?

The Private Security and Investigative Services Act (PSISA) Code of Conduct explicitly prohibits the use of profane, abusive, or insulting language. Always main

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Question: Is a security guard permitted to use profane or abusive language while on duty?

Answer options:

  • Only if the subject used foul language first ✅ No, it is a violation of the PSISA Code of Conduct
  • Only if it helps to gain compliance during a stressful situation
  • Yes, if the security guard is off-duty but still in uniform

Correct answer: No, it is a violation of the PSISA Code of Conduct

Explanation: The Private Security and Investigative Services Act (PSISA) Code of Conduct explicitly prohibits the use of profane, abusive, or insulting language. Always maintaining a professional demeanor is a core requirement.

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