Ontario Security Guard Licence Exam Prep · Question
When is it acceptable for a security guard to use profane or abusive language on duty?
The PSISA Code of Conduct explicitly prohibits security guards from using profane, abusive, or insulting language. Professional language must be maintained at a
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Question: When is it acceptable for a security guard to use profane or abusive language on duty?
Answer options:
- If the person they are talking to uses it first
- If the person is being extremely uncooperative
- If the guard is attempting to intimidate a suspected criminal ✅ Never, as it is prohibited by the PSISA Code of Conduct
Correct answer: Never, as it is prohibited by the PSISA Code of Conduct
Explanation: The PSISA Code of Conduct explicitly prohibits security guards from using profane, abusive, or insulting language. Professional language must be maintained at all times.
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Question explanations
- Under the Private Security and Investigative Services Act, 2005 (PSISA), who is responsible for granting, susp
- Which of the following activities falls within the scope of security guard duties as defined by the PSISA?
- According to the PSISA regulation for uniforms, what is a mandatory characteristic of a security guard's unifo
- A licensed security guard is found to have used profanity and aggressive language towards a member of the publ
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