Property Management Licensing Practice Exam · Question
A property manager in Toronto, Ontario, receives an application from a prospective tenant who uses a service animal. The building has a 'no pets' policy. What is the property manager legally obligated to do?
Under the Ontario Human Rights Code, denying housing to a person with a disability who requires a service animal is considered discrimination. The 'no pets' pol
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Question: A property manager in Toronto, Ontario, receives an application from a prospective tenant who uses a service animal. The building has a 'no pets' policy. What is the property manager legally obligated to do?
Answer options: ✅ Accommodate the service animal as it is protected under the Ontario Human Rights Code.
- Refuse the application based on the established 'no pets' policy.
- Request medical documentation proving the applicant's disability and the animal's service training.
- Offer to house the applicant in a different building that permits pets.
Correct answer: Accommodate the service animal as it is protected under the Ontario Human Rights Code.
Explanation: Under the Ontario Human Rights Code, denying housing to a person with a disability who requires a service animal is considered discrimination. The 'no pets' policy must be waived as a form of accommodation.
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