A server suspects a patron is intoxicated but is unsure. The patron is cooperative and offers to have a friend drive them home immediately if cut off. What is the optimal approach for the server to take to ensure compliance with AGLC regulations and responsible service?

Question: A server suspects a patron is intoxicated but is unsure. The patron is cooperative and offers to have a friend drive them home immediately if cut off. What is the optimal approach for the server to take to ensure compliance with AGLC regulations and responsible service?

Answer options:

• Cut them off, as the offer to leave confirms the server's suspicion of intoxication.
• Serve one more non-alcoholic drink, then assess again.
• Consult with a manager or experienced colleague to get a second opinion before making a decision. ✅ Politely refuse further alcoholic service, inform them of the responsible service policy, and accept their offer to leave with a designated driver.

Correct answer: Politely refuse further alcoholic service, inform them of the responsible service policy, and accept their offer to leave with a designated driver.

Explanation: If a server suspects intoxication, especially if the patron is cooperative regarding their condition and offers a solution, the safest and most responsible action is to refuse further alcohol service. The server's suspicion is enough when combined with proactive offers from the patron. Options A and B delay or are presumptive without directly addressing the situation. Option C is good if the server is truly unsure and the situation isn't urgent, but direct refusal (if suspicion is strong) is the most responsible action.