A group of patrons arrives, and one individual appears to be swaying slightly, has flushed cheeks, and is speaking loudly. They claim they've only had one drink. As a server in Alberta, what is your most appropriate immediate action?

Question: A group of patrons arrives, and one individual appears to be swaying slightly, has flushed cheeks, and is speaking loudly. They claim they've only had one drink. As a server in Alberta, what is your most appropriate immediate action?

Answer options:

• Serve them one standard drink and then monitor closely. ✅ Refuse service immediately as they show signs of intoxication.
• Ask them how much they've had to drink to verify their statement.
• Offer them water and suggest they wait a bit before ordering alcohol.

Correct answer: Refuse service immediately as they show signs of intoxication.

Explanation: The patron is displaying multiple signs of intoxication (swaying, flushed cheeks, loud speech), regardless of their claim about consumption. Under AGLC regulations, servers must refuse service to visibly intoxicated individuals to prevent over-service and potential harm. Offering water or waiting doesn't negate the current visible intoxication and serving them would be a violation.