ProServe Practice Test · Question
A server suspects that an ID presented by a patron is counterfeit. What is the most appropriate action for the server?
If a server suspects an ID is counterfeit, they should refuse service and inform the patron of their suspicion. They should then document the incident. While so
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Question: A server suspects that an ID presented by a patron is counterfeit. What is the most appropriate action for the server?
Answer options:
- Confiscate the ID immediately and permanently. ✅ Refuse service, inform the patron of the suspicion, and document the incident.
- Serve the patron, but warn them that you might report them later.
- Make a photocopy of the ID and then return it.
Correct answer: Refuse service, inform the patron of the suspicion, and document the incident.
Explanation: If a server suspects an ID is counterfeit, they should refuse service and inform the patron of their suspicion. They should then document the incident. While some establishments may have policies about temporarily holding suspicious IDs for law enforcement, a server does not have the authority to confiscate ID permanently. Serving them is illegal, and just making a photocopy doesn't prevent illegal alcohol service.
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- What does AGLC stand for in Alberta's liquor and cannabis industry?
- What is the purpose of recording incidents where service is refused?
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- Which of these forms of identification is considered acceptable for verifying a patron's age in Alberta, accor
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