ProServe Practice Test · Question
A customer shows a valid, government-issued ID that clearly verifies their age as 20. They are with a group of friends who are all 18 or older. What is your course of action?
The legal drinking age in Alberta is 18. Since the customer is 20 and has valid ID, and their friends are also of legal age, there is no reason to refuse servic
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Question: A customer shows a valid, government-issued ID that clearly verifies their age as 20. They are with a group of friends who are all 18 or older. What is your course of action?
Answer options:
- Refuse service to the 20-year-old and their entire group, as they are not 21. ✅ Serve the 20-year-old and their friends, as the legal drinking age in Alberta is 18.
- Inform the 20-year-old that they cannot be served but can stay with their friends.
- Serve the 20-year-old but ask their friends for ID first to ensure they are also of legal age.
Correct answer: Serve the 20-year-old and their friends, as the legal drinking age in Alberta is 18.
Explanation: The legal drinking age in Alberta is 18. Since the customer is 20 and has valid ID, and their friends are also of legal age, there is no reason to refuse service. Option A is incorrect due to Alberta's legal age. Options C and D are unnecessary and potentially discriminatory, as all present are of legal age.
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- What does AGLC stand for in Alberta's liquor and cannabis industry?
- What is the purpose of recording incidents where service is refused?
- Which of the following is an acceptable form of primary identification for purchasing liquor in Alberta?
- Which of these forms of identification is considered acceptable for verifying a patron's age in Alberta, accor
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