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ProServe Practice Test · Question

A patron becomes unresponsive and appears to have lost consciousness after consuming alcohol at a licensed establishment. What is the immediate and paramount responsibility of the server and licensee?

An unresponsive patron is a medical emergency. The top priority is their safety. Calling 911 is imperative for immediate medical assistance. Moving them (A) or

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Question: A patron becomes unresponsive and appears to have lost consciousness after consuming alcohol at a licensed establishment. What is the immediate and paramount responsibility of the server and licensee?

Answer options:

  • Move the patron to a quiet, private area to recover and monitor their condition. ✅ Immediately call 911 (emergency services) and administer first aid if trained.
  • Ensure the patron's friends take them home to avoid further liability for the establishment.
  • Document the incident thoroughly before taking any other action.

Correct answer: Immediately call 911 (emergency services) and administer first aid if trained.

Explanation: An unresponsive patron is a medical emergency. The top priority is their safety. Calling 911 is imperative for immediate medical assistance. Moving them (A) or sending them home with friends (C) could be dangerous and worsen their condition or lead to severe liability. Documenting (D) is important but comes after ensuring the patron's safety.

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