A group of young adults approaches your serving station. One person, who appears to be 20, asks for a round of standard drinks for everyone. When you request ID, she presents an Alberta Driver's Licence that clearly states 'Under 18' in a red box, despite the birthdate indicating she is 20. What is the most appropriate action to take?

Question: A group of young adults approaches your serving station. One person, who appears to be 20, asks for a round of standard drinks for everyone. When you request ID, she presents an Alberta Driver's Licence that clearly states 'Under 18' in a red box, despite the birthdate indicating she is 20. What is the most appropriate action to take?

Answer options:

• Serve the drinks, as the birthdate indicates she is of legal age.
• Refuse service to the entire group and ask them to leave. ✅ Confiscate the ID, refuse service to the individual, and notify your manager.
• Serve her friends but refuse to serve her, as the ID is questionable.

Correct answer: Confiscate the ID, refuse service to the individual, and notify your manager.

Explanation: An Alberta Driver's Licence with 'Under 18' clearly marked, even with an eligible birthdate, indicates the ID is altered or fraudulent. You must confiscate the suspicious ID, refuse service to the individual presenting it, and promptly inform your manager or licensee. Serving based on the birthdate alone would be a violation, and serving her friends could lead to indirect service to a minor or someone using false ID. Refusing service to the entire group without further investigation may be too broad if others have valid ID.