ProServe Practice Test · Question
A server suspects a patron is using a fake ID. What is the correct procedure for handling the ID?
Under Alberta law, servers are not authorized to confiscate IDs. If a server suspects an ID is fake, the correct procedure is to politely return the ID to the p
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Question: A server suspects a patron is using a fake ID. What is the correct procedure for handling the ID?
Answer options:
- Confiscate the ID immediately and tell the patron to leave. ✅ Return the ID to the patron and refuse service.
- Hold onto the ID while you call the police for verification.
- Politely ask for another piece of valid ID to confirm before refusing service.
Correct answer: Return the ID to the patron and refuse service.
Explanation: Under Alberta law, servers are not authorized to confiscate IDs. If a server suspects an ID is fake, the correct procedure is to politely return the ID to the patron and refuse service. Confiscating the ID (Option A or C) could lead to legal issues for the server or establishment. Asking for another ID (Option D) is an option if you are unsure, but if you strongly suspect it's fake, direct refusal is appropriate.
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Question explanations
- What does AGLC stand for in Alberta's liquor and cannabis industry?
- What is the purpose of recording incidents where service is refused?
- Which of the following is an acceptable form of primary identification for purchasing liquor in Alberta?
- Which of these forms of identification is considered acceptable for verifying a patron's age in Alberta, accor
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