ProServe Practice Test · Question
An off-duty AGLC inspector discreetly observes a bar for fifteen minutes and notes a server giving a complimentary shot to a regular patron who is already showing visible signs of intoxication (e.g., loud speech, poor balance). What is the most likely immediate outcome for the licensee if this is reported?
Over-serving an intoxicated patron, especially via a complimentary drink, is a serious violation of AGLC regulations and the licensee's duty of care. Even a sin
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Question: An off-duty AGLC inspector discreetly observes a bar for fifteen minutes and notes a server giving a complimentary shot to a regular patron who is already showing visible signs of intoxication (e.g., loud speech, poor balance). What is the most likely immediate outcome for the licensee if this is reported?
Answer options:
- A verbal warning to the server by the inspector.
- A formal written warning to the licensee regarding the incident. ✅ Administrative penalties, such as fines or a short-term license suspension, imposed on the licensee.
- A requirement for all staff to immediately undergo ProServe re-training.
Correct answer: Administrative penalties, such as fines or a short-term license suspension, imposed on the licensee.
Explanation: Over-serving an intoxicated patron, especially via a complimentary drink, is a serious violation of AGLC regulations and the licensee's duty of care. Even a single observed incident by an inspector can result in administrative penalties such as significant fines or license suspension. Options A, B, and D are typically for less severe or systemic issues, not for direct over-service to an intoxicated individual.
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- What does AGLC stand for in Alberta's liquor and cannabis industry?
- What is the purpose of recording incidents where service is refused?
- Which of the following is an acceptable form of primary identification for purchasing liquor in Alberta?
- Which of these forms of identification is considered acceptable for verifying a patron's age in Alberta, accor
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