During a busy Friday night, a server notices a patron in a private booth who appears to be passed out, slumped over the table. The patron is unresponsive to initial attempts to wake them. What is the immediate priority and best course of action?

Question: During a busy Friday night, a server notices a patron in a private booth who appears to be passed out, slumped over the table. The patron is unresponsive to initial attempts to wake them. What is the immediate priority and best course of action?

Answer options: ✅ Call 911 immediately and provide first aid if trained.

• Move the patron to a quiet area away from other customers for privacy and monitoring.
• Inform security or a manager to handle the situation, ensuring other patrons are not disturbed.
• Try to wake the patron again more vigorously, offering black coffee or water.

Correct answer: Call 911 immediately and provide first aid if trained.

Explanation: An unresponsive individual who appears passed out is a medical emergency and could be suffering from severe alcohol poisoning or another critical health issue. The immediate priority is to ensure their safety and get professional medical help. Calling 911 is essential, and any trained first aid should be applied while waiting for paramedics. Moving them or trying to 'wake them up' more vigorously can further endanger them, and merely informing management delays critical medical intervention.