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ProServe Practice Test · Question

If a server is unsure about a patron's age, what is the best course of action?

When in doubt about a patron's age, a server must always ask for valid primary and secondary identification to confirm they are of legal drinking age. Assuming

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Question: If a server is unsure about a patron's age, what is the best course of action?

Answer options:

  • Ask a coworker to assess their age.
  • Assume they are old enough if they don't look 'too young'. ✅ Ask for valid primary and secondary identification.
  • Serve them, but keep a close eye on their behaviour.

Correct answer: Ask for valid primary and secondary identification.

Explanation: When in doubt about a patron's age, a server must always ask for valid primary and secondary identification to confirm they are of legal drinking age. Assuming age or relying on observation is a violation of regulations and can lead to severe penalties. Consulting a coworker may be helpful, but direct ID verification is essential.

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