A patron is enjoying their meal and has had two standard drinks over the course of an hour. They are not showing any signs of intoxication. When they ask for another drink, what is your best course of action?

Question: A patron is enjoying their meal and has had two standard drinks over the course of an hour. They are not showing any signs of intoxication. When they ask for another drink, what is your best course of action?

Answer options:

• Refuse service immediately as they've already had two drinks. ✅ Serve the drink, but closely monitor their consumption and behaviour for any changes.
• Suggest they switch to non-alcoholic beverages for the rest of their meal.
• Inform them that you're cutting them off for the evening.

Correct answer: Serve the drink, but closely monitor their consumption and behaviour for any changes.

Explanation: Since the patron is not showing any signs of intoxication, and consumed moderately over an hour, there is no immediate reason to refuse service. At this point, the most appropriate action is to serve the requested drink while continuing to observe their behaviour carefully. All other options would be premature and unnecessary given the information provided, potentially leading to customer dissatisfaction without cause.