Skip to main content

ProServe Practice Test · Question

You are closing up after a busy night. You find a wallet containing an Alberta ID card and several credit cards left at a table. What is the most appropriate action?

Lost and found items, especially those containing personal identification and financial cards, should be handled responsibly. Turning them over to a manager ens

Start free practice for ProServe Practice Test

253 questions · no signup required · 40 free questions per day

Start Practice →

Question: You are closing up after a busy night. You find a wallet containing an Alberta ID card and several credit cards left at a table. What is the most appropriate action?

Answer options:

  • Keep the wallet until the owner calls to claim it.
  • Mail the wallet to the address on the ID card. ✅ Turn the wallet over to your manager or responsible person, to be kept securely and attempts made to contact the owner.
  • Dispose of the wallet and its contents to avoid liability.

Correct answer: Turn the wallet over to your manager or responsible person, to be kept securely and attempts made to contact the owner.

Explanation: Lost and found items, especially those containing personal identification and financial cards, should be handled responsibly. Turning them over to a manager ensures they are stored securely and proper procedures are followed to reunite them with the owner, often including contacting local authorities if unclaimed. Keeping it yourself or mailing it directly could raise security/privacy concerns or liability. Disposing of it is irresponsible and potentially illegal.

Start free practice for ProServe Practice Test

253 questions · no signup required · 40 free questions per day

Start Practice →

More about ProServe Practice Test

Related Questions

More for ProServe Practice Test candidates

Ready to practice?

Free, no signup required. Build a wrong-question list as you go.

Start Free ProServe Practice Test Practice →

Related courses

Other Canadian certifications candidates often prepare for alongside this one.