Serve It Right Saskatchewan Practice Test · Question
When should a server refuse service to a customer?
A server is legally obligated to refuse service to customers who are underage, cannot provide valid identification, or appear to be intoxicated. Refusal of serv
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Question: When should a server refuse service to a customer?
Answer options:
- When the customer is rude. ✅ When the customer is underage or appears intoxicated.
- When the customer orders an unpopular drink.
- When the establishment is about to close.
Correct answer: When the customer is underage or appears intoxicated.
Explanation: A server is legally obligated to refuse service to customers who are underage, cannot provide valid identification, or appear to be intoxicated. Refusal of service based on rudeness is a policy decision, while drink choice or closing time are not legal grounds for refusal of alcohol service, though alcohol service must stop at closing.
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