Serve It Right Saskatchewan Practice Test · Question
A server notices a customer pouring alcohol from a flask into their beverage. What action should be taken?
Bringing outside alcohol onto a licensed premise is strictly prohibited and often violates the establishment's liquor license. The server should politely inform
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Question: A server notices a customer pouring alcohol from a flask into their beverage. What action should be taken?
Answer options:
- Ignore it, as it's not the server's concern where the alcohol comes from. ✅ Politely inform the customer that outside alcohol is not permitted and inform a manager.
- Ask the customer to share some of their flask with the server.
- Immediately call the police to report illegal alcohol possession.
Correct answer: Politely inform the customer that outside alcohol is not permitted and inform a manager.
Explanation: Bringing outside alcohol onto a licensed premise is strictly prohibited and often violates the establishment's liquor license. The server should politely inform the customer of this policy and immediately inform a manager, as this is a serious breach that requires management intervention. Ignoring it or trying to benefit from it would be irresponsible and potentially illegal. Calling the police might be an escalated step, but informing management is the immediate and appropriate first response.
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