Serving It Right Practice Test · Question
Which of the following is a recommended intervention strategy for a server dealing with an intoxicated patron?
Offering water or non-alcoholic beverages is a subtle way to slow alcohol consumption and provide hydration.
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Question: Which of the following is a recommended intervention strategy for a server dealing with an intoxicated patron?
Answer options:
- Challenge them aggressively to leave ✅ Continue serving them water or non-alcoholic drinks
- Ignore them, hoping they will leave
- Allow them to escalate their behavior without intervention
Correct answer: Continue serving them water or non-alcoholic drinks
Explanation: Offering water or non-alcoholic beverages is a subtle way to slow alcohol consumption and provide hydration.
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Question explanations
- Which of the following is a clear sign that a customer may be intoxicated?
- What does 'due diligence' refer to in the context of responsible alcohol service? (alternate scenario)
- What is the legal drinking age in British Columbia? (alternate scenario)
- What is the minimum legal drinking age in British Columbia? (alternate scenario)
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