A patron, who has been visibly intoxicated for some time, insists on driving home despite repeated warnings from staff and offers of a taxi. They eventually manage to get to their car in the parking lot. What is the most appropriate action for the establishment's staff to take at this critical point?

Question: A patron, who has been visibly intoxicated for some time, insists on driving home despite repeated warnings from staff and offers of a taxi. They eventually manage to get to their car in the parking lot. What is the most appropriate action for the establishment's staff to take at this critical point?

Answer options: ✅ Alert the police immediately about a suspected impaired driver leaving the premises.

• Continue to try and persuade the patron not to drive, even if they are already in their car.
• Refuse them service again and note the incident in the logbook.
• Record the make, model, and license plate of the vehicle as they drive off.

Correct answer: Alert the police immediately about a suspected impaired driver leaving the premises.

Explanation: Once an intoxicated patron attempts to drive despite intervention efforts, the establishment has a moral and potentially legal obligation to protect the public. Reporting suspected impaired driving to the police is the most responsible and effective action to prevent harm, as direct intervention beyond verbal persuasion is generally not advised due to safety concerns. Continuing to persuade them once they are in the car is often too late. Refusing service is past this point, and recording details is important but secondary to preventing the act of impaired driving.