Serving It Right Practice Test · Question
A server suspects a patron is intoxicated but the patron denies it. What is the most appropriate initial action?
If a server suspects intoxication, their legal responsibility is to refuse further service. It's important to explain the refusal politely based on observable s
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Question: A server suspects a patron is intoxicated but the patron denies it. What is the most appropriate initial action?
Answer options:
- Continue serving but monitor closely
- Offer water and food to slow absorption ✅ Politely refuse further service and explain why
- Ask another server to check on them
Correct answer: Politely refuse further service and explain why
Explanation: If a server suspects intoxication, their legal responsibility is to refuse further service. It's important to explain the refusal politely based on observable signs, not just suspicion.
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Related Questions
- Which of the following is a clear sign that a customer may be intoxicated?
- What does 'due diligence' refer to in the context of responsible alcohol service? (alternate scenario)
- What is the legal drinking age in British Columbia? (alternate scenario)
- What is the minimum legal drinking age in British Columbia? (alternate scenario)
- What is the primary purpose of the Serving It Right program in British Columbia? (alternate scenario)
- Which of the following is an acceptable form of primary identification for purchasing liquor in BC?
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Question explanations
- Which of the following is a clear sign that a customer may be intoxicated?
- What does 'due diligence' refer to in the context of responsible alcohol service? (alternate scenario)
- What is the legal drinking age in British Columbia? (alternate scenario)
- What is the minimum legal drinking age in British Columbia? (alternate scenario)
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