Serving It Right Practice Test · Question
What must a server do if a customer appears to be intoxicated?
If a customer appears to be intoxicated, a server must refuse further service of alcohol to them. Continuing service or offering more alcohol is irresponsible a
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Question: What must a server do if a customer appears to be intoxicated?
Answer options:
- Continue serving them but keep a close eye on them ✅ Refuse further service of alcohol
- Ask them to leave immediately without explanation
- Offer them a stronger drink to sober them up
Correct answer: Refuse further service of alcohol
Explanation: If a customer appears to be intoxicated, a server must refuse further service of alcohol to them. Continuing service or offering more alcohol is irresponsible and illegal. Asking them to leave immediately without explanation or offering a stronger drink are not appropriate or safe responses.
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Related Questions
- Which of the following is a clear sign that a customer may be intoxicated?
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- What is the legal drinking age in British Columbia? (alternate scenario)
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Question explanations
- Which of the following is a clear sign that a customer may be intoxicated?
- What does 'due diligence' refer to in the context of responsible alcohol service? (alternate scenario)
- What is the legal drinking age in British Columbia? (alternate scenario)
- What is the minimum legal drinking age in British Columbia? (alternate scenario)
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