Serving It Right Practice Test · Question
A staff member, who is Serving It Right certified, is celebrating their birthday at the establishment on their day off. They become visibly intoxicated. What is the establishment's responsibility regarding this off-duty staff member?
When an off-duty staff member is on the premises as a patron, they must be treated identically to any other patron. This means that if they become visibly intox
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Question: A staff member, who is Serving It Right certified, is celebrating their birthday at the establishment on their day off. They become visibly intoxicated. What is the establishment's responsibility regarding this off-duty staff member?
Answer options: ✅ Treat them as any other patron; refuse further service and ensure safe transportation.
- Allow them to continue drinking as a 'staff perk' since they are certified and off-duty.
- Remind them of their SIR training and ask them to moderate their consumption.
- Ask them to leave the premises immediately, as their intoxication reflects poorly on the brand.
Correct answer: Treat them as any other patron; refuse further service and ensure safe transportation.
Explanation: When an off-duty staff member is on the premises as a patron, they must be treated identically to any other patron. This means that if they become visibly intoxicated, the establishment has the same legal obligation to refuse them further service and ensure their safe departure. Their SIR certification does not exempt them from these rules nor does it permit the establishment to make special allowances that violate responsible service principles. Asking them to leave immediately is an option but ensuring safe transport is paramount.
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Related Questions
- Which of the following is a clear sign that a customer may be intoxicated?
- What does 'due diligence' refer to in the context of responsible alcohol service? (alternate scenario)
- What is the legal drinking age in British Columbia? (alternate scenario)
- What is the minimum legal drinking age in British Columbia? (alternate scenario)
- What is the primary purpose of the Serving It Right program in British Columbia? (alternate scenario)
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Question explanations
- Which of the following is a clear sign that a customer may be intoxicated?
- What does 'due diligence' refer to in the context of responsible alcohol service? (alternate scenario)
- What is the legal drinking age in British Columbia? (alternate scenario)
- What is the minimum legal drinking age in British Columbia? (alternate scenario)
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