Smart Serve Practice Test · Question
If a customer appears visibly intoxicated upon arrival at your establishment, what is your responsibility?
It is illegal to serve alcohol to an already intoxicated person, and this also applies to allowing a visibly intoxicated person to enter your establishment if t
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Question: If a customer appears visibly intoxicated upon arrival at your establishment, what is your responsibility?
Answer options:
- Serve them one last drink
- Allow them entry and monitor them closely ✅ Refuse them entry or service immediately
- Ask them to wait outside for 30 minutes
Correct answer: Refuse them entry or service immediately
Explanation: It is illegal to serve alcohol to an already intoxicated person, and this also applies to allowing a visibly intoxicated person to enter your establishment if they intend to consume alcohol. The responsible and legal action is to refuse them entry or service immediately. Serving them, letting them in, or making them wait are all inappropriate responses.
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Question explanations
- In Ontario, what is the minimum legal drinking age?
- What is considered a 'standard drink' in Ontario for regular beer (5% alcohol)?
- What is considered a 'standard drink' of beer in Ontario for purposes of measuring alcohol intake?
- What is a major indicator that a person may be serving alcohol illegally?
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