A patron is showing signs of intoxication, and their companion offers to take them home. What should you do once service has been refused?

Question: A patron is showing signs of intoxication, and their companion offers to take them home. What should you do once service has been refused?

Answer options:

• Allow the companion to take them, as your responsibility ends once they leave. ✅ Ensure the patron has a safe way home, such as calling a taxi or ensuring the companion is sober enough to drive or arrange other safe transport.
• Call the police immediately to report the intoxicated patron.
• Demand that the patron leave the premises immediately, regardless of how they will get home.

Correct answer: Ensure the patron has a safe way home, such as calling a taxi or ensuring the companion is sober enough to drive or arrange other safe transport.

Explanation: Servers and licensees have a responsibility to ensure an intoxicated patron has a safe way home, which may extend beyond the premises. This includes verifying their companion is sober if driving or arranging alternative safe transport. Option A is incorrect as liability can extend beyond the premises. Option C is premature unless there is a public disturbance. Option D is an aggressive approach that neglects safety.