Smart Serve Practice Test · Question
If a customer leaves an establishment and appears too intoxicated to drive, what is the server's responsibility?
Even after refusing service, an establishment and its staff have a duty of care to ensure the customer gets home safely. This includes offering alternative tran
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Question: If a customer leaves an establishment and appears too intoxicated to drive, what is the server's responsibility?
Answer options:
- Nothing, once they've left the premises. ✅ Try to convince them to take a taxi or offer alternative transportation.
- Suggest they walk home, even if it's a long distance.
- Call the police immediately without speaking to the customer.
Correct answer: Try to convince them to take a taxi or offer alternative transportation.
Explanation: Even after refusing service, an establishment and its staff have a duty of care to ensure the customer gets home safely. This includes offering alternative transportation options like calling a taxi, public transit, or a designated driver. While calling the police might be an option in extreme situations, the primary responsibility is to offer safe alternatives, not to completely disengage.
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Question explanations
- In Ontario, what is the minimum legal drinking age?
- What is considered a 'standard drink' in Ontario for regular beer (5% alcohol)?
- What is considered a 'standard drink' of beer in Ontario for purposes of measuring alcohol intake?
- What is a major indicator that a person may be serving alcohol illegally?
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