Smart Serve Practice Test · Question
You suspect a customer might be purchasing alcohol for a minor outside your establishment. What is the correct course of action?
It is illegal to serve or sell alcohol to an adult who is known or appears to be supplying it to a minor. If you have reasonable grounds to believe the alcohol
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Question: You suspect a customer might be purchasing alcohol for a minor outside your establishment. What is the correct course of action?
Answer options:
- Complete the sale, as you cannot prove it is for a minor. ✅ Refuse the sale, explaining your suspicion of contributing to a minor.
- Ask the customer if they are buying for a minor, and if they say no, complete the sale.
- Alert the police immediately without confronting the customer.
Correct answer: Refuse the sale, explaining your suspicion of contributing to a minor.
Explanation: It is illegal to serve or sell alcohol to an adult who is known or appears to be supplying it to a minor. If you have reasonable grounds to believe the alcohol is for a minor, you must refuse the sale (option B). Completing the sale (option A) would be illegal. Simply asking and accepting their denial (option C) is insufficient if your suspicion remains. Alerting the police (option D) might be a subsequent step if the behaviour persists or you witness the transfer, but the immediate action is to refuse the sale.
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Question explanations
- In Ontario, what is the minimum legal drinking age?
- What is considered a 'standard drink' in Ontario for regular beer (5% alcohol)?
- What is considered a 'standard drink' of beer in Ontario for purposes of measuring alcohol intake?
- What is a major indicator that a person may be serving alcohol illegally?
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