You witness a patron at your bar, who you know is under 19, covertly trying to pour alcohol from their own flask into a non-alcoholic beverage they purchased. No one else has seen this. What is your MOST appropriate immediate action according to AGCO regulations?

Question: You witness a patron at your bar, who you know is under 19, covertly trying to pour alcohol from their own flask into a non-alcoholic beverage they purchased. No one else has seen this. What is your MOST appropriate immediate action according to AGCO regulations?

Answer options:

• Inform the patron that outside alcohol is not permitted and issue a warning. ✅ Confiscate the flask and the drink, and then immediately refuse service and ask the patron to leave.
• Monitor the patron for signs of intoxication, and only intervene if they become impaired.
• Wait for your manager to address the situation, as it is a sensitive issue.

Correct answer: Confiscate the flask and the drink, and then immediately refuse service and ask the patron to leave.

Explanation: Bringing outside alcohol into a licensed establishment is against AGCO regulations, and consuming it when underage is a serious offence. Confiscating the flask and drink effectively stops the illegal act. Refusing service and asking the patron to leave is a direct and necessary response to this breach of both establishment rules and liquor laws. A warning is insufficient for underage consumption of outside alcohol. Monitoring for intoxication is too passive, and waiting for a manager risks continued illegal activity.