Smart Serve Practice Test · Question
What should a server do if they suspect a patron is underage, even if they present an ID?
If a server suspects a patron is underage despite presenting an ID (e.g., if the ID looks fake or altered), they must politely refuse service and explain their
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Question: What should a server do if they suspect a patron is underage, even if they present an ID?
Answer options:
- Serve them anyway to avoid confrontation ✅ Politely refuse service and explain why
- Ask a different server to serve them
- Confiscate their ID immediately
Correct answer: Politely refuse service and explain why
Explanation: If a server suspects a patron is underage despite presenting an ID (e.g., if the ID looks fake or altered), they must politely refuse service and explain their reasons. Serving them would be illegal, asking another server is irresponsible, and confiscating an ID is generally not permitted unless explicitly authorized in specific circumstances (e.g., by management and often involves calling the police).
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Question explanations
- In Ontario, what is the minimum legal drinking age?
- What is considered a 'standard drink' in Ontario for regular beer (5% alcohol)?
- What is considered a 'standard drink' of beer in Ontario for purposes of measuring alcohol intake?
- What is a major indicator that a person may be serving alcohol illegally?
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