Smart Serve Practice Test · Question
A group of friends arrive at your establishment, and one individual appears visibly intoxicated before even entering. What is your proper course of action as the door staff/server?
The Liquor Licence and Control Act makes it illegal to allow an intoxicated person to enter or remain on a licensed premises. As door staff or a server, you mus
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Question: A group of friends arrive at your establishment, and one individual appears visibly intoxicated before even entering. What is your proper course of action as the door staff/server?
Answer options:
- Allow them entry but instruct the other friends to ensure no further alcohol consumption. ✅ Refuse entry to the visibly intoxicated individual and advise their friends.
- Allow entry but refuse service to only the intoxicated individual.
- Suggest they go to another establishment that might be less strict.
Correct answer: Refuse entry to the visibly intoxicated individual and advise their friends.
Explanation: The Liquor Licence and Control Act makes it illegal to allow an intoxicated person to enter or remain on a licensed premises. As door staff or a server, you must refuse entry to any individual who is visibly intoxicated. Allowing them in, even with precautions, would be a violation. Suggesting they go elsewhere is also not compliant with the law.
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- In Ontario, what is the minimum legal drinking age?
- What is considered a 'standard drink' in Ontario for regular beer (5% alcohol)?
- What is considered a 'standard drink' of beer in Ontario for purposes of measuring alcohol intake?
- What is a major indicator that a person may be serving alcohol illegally?
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