Smart Serve Practice Test · Question
A patron who has been consuming alcohol at your establishment states they are going to drive home. They do not appear visibly intoxicated, but have consumed several standard drinks over a couple of hours. What is your primary responsibility in this situation?
Even if a patron is not visibly intoxicated, if you have reason to believe they intend to drive after consuming alcohol, you have a responsibility to intervene.
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Question: A patron who has been consuming alcohol at your establishment states they are going to drive home. They do not appear visibly intoxicated, but have consumed several standard drinks over a couple of hours. What is your primary responsibility in this situation?
Answer options:
- You have no responsibility, as they are not visibly intoxicated. ✅ Suggest alternate transportation options and offer to call a taxi.
- Inform them that driving after drinking is illegal, but take no further action.
- Confiscate their car keys if they insist on driving.
Correct answer: Suggest alternate transportation options and offer to call a taxi.
Explanation: Even if a patron is not visibly intoxicated, if you have reason to believe they intend to drive after consuming alcohol, you have a responsibility to intervene. Suggesting and assisting with alternate transportation, like calling a taxi, is a key part of ensuring customer safety and preventing impaired driving. Confiscating keys (option D) could lead to legal issues for the server, and options A and C are insufficient under responsible service guidelines.
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Question explanations
- In Ontario, what is the minimum legal drinking age?
- What is considered a 'standard drink' in Ontario for regular beer (5% alcohol)?
- What is considered a 'standard drink' of beer in Ontario for purposes of measuring alcohol intake?
- What is a major indicator that a person may be serving alcohol illegally?
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