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Smart Serve Practice Test · Question

A customer is visibly pregnant and orders a glass of wine. What should you do?

In Ontario, it is not illegal to serve alcohol to a pregnant person, provided they are not intoxicated and of legal drinking age. Discriminating against a custo

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Question: A customer is visibly pregnant and orders a glass of wine. What should you do?

Answer options:

  • Refuse service due to pregnancy, as it's unsafe for the baby.
  • Politely inquire if they are aware of the risks of drinking during pregnancy. ✅ Serve the customer the wine as requested.
  • Suggest a non-alcoholic beverage option instead.

Correct answer: Serve the customer the wine as requested.

Explanation: In Ontario, it is not illegal to serve alcohol to a pregnant person, provided they are not intoxicated and of legal drinking age. Discriminating against a customer based on pregnancy is against human rights legislation. The server's role is to ensure responsible service based on intoxication levels and age, not to make health decisions for patrons. Options A, B, and D imply a refusal of service or an intervention based on pregnancy, which is not permitted by law.

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