Smart Serve Practice Test · Question
You are serving in a busy establishment. A patron who is showing signs of intoxication (slurred speech, stumbling) has just been served a drink by another server before you could intervene. What is your immediate legal obligation concerning that patron?
If a patron is already showing signs of intoxication, regardless of who served the last drink, a server's immediate legal obligation is to stop serving them alc
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Question: You are serving in a busy establishment. A patron who is showing signs of intoxication (slurred speech, stumbling) has just been served a drink by another server before you could intervene. What is your immediate legal obligation concerning that patron?
Answer options: ✅ Immediately refuse further service to the patron and inform your manager.
- Apologize to the patron and offer a non-alcoholic beverage for their previous drink.
- Observe the patron for a few more minutes to confirm the level of intoxication.
- Request the patron to leave the premises immediately, and if they refuse, call the police.
Correct answer: Immediately refuse further service to the patron and inform your manager.
Explanation: If a patron is already showing signs of intoxication, regardless of who served the last drink, a server's immediate legal obligation is to stop serving them alcohol to prevent further intoxication and potential harm. It is also crucial to inform management. Options B and C delay essential intervention, and option D, while potentially necessary later, is not the immediate first step unless the patron becomes disruptive or refuses to leave after being refused service.
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Question explanations
- In Ontario, what is the minimum legal drinking age?
- What is considered a 'standard drink' in Ontario for regular beer (5% alcohol)?
- What is considered a 'standard drink' of beer in Ontario for purposes of measuring alcohol intake?
- What is a major indicator that a person may be serving alcohol illegally?
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