Smart Serve Practice Test · Question
A regular patron, known for their high tolerance, orders their fifth alcoholic beverage in a short period. While they show no obvious signs of intoxication yet, you are aware of their rapid consumption patterns. What is your most responsible decision?
Your duty of care extends beyond just reacting to visible intoxication; it also includes preventing it. Knowledge of a patron's rapid consumption, even if they
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Question: A regular patron, known for their high tolerance, orders their fifth alcoholic beverage in a short period. While they show no obvious signs of intoxication yet, you are aware of their rapid consumption patterns. What is your most responsible decision?
Answer options:
- Serve the fifth drink, as they are a regular and not showing visible signs of intoxication. ✅ Refuse the fifth drink, explaining that you are concerned about their consumption rate, and offer a non-alcoholic option.
- Suggest they order water or food before serving the fifth drink.
- Serve the drink but inform your manager to keep a close eye on their behavior.
Correct answer: Refuse the fifth drink, explaining that you are concerned about their consumption rate, and offer a non-alcoholic option.
Explanation: Your duty of care extends beyond just reacting to visible intoxication; it also includes preventing it. Knowledge of a patron's rapid consumption, even if they aren't visibly intoxicated yet, should prompt a server to intervene proactively to prevent them from becoming intoxicated. Refusing service based on consumption rate is responsible and defensible. Options A, C, and D risk over-serving a patron and are reactive rather than proactive.
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Question explanations
- In Ontario, what is the minimum legal drinking age?
- What is considered a 'standard drink' in Ontario for regular beer (5% alcohol)?
- What is considered a 'standard drink' of beer in Ontario for purposes of measuring alcohol intake?
- What is a major indicator that a person may be serving alcohol illegally?
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