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Smart Serve Practice Test · Question

When serving alcohol, what is the 'traffic light' system often used for?

The 'traffic light' system is a common mnemonic for recognizing and responding to signs of intoxication: Green indicates the customer is fine to be served, Yell

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Question: When serving alcohol, what is the 'traffic light' system often used for?

Answer options:

  • To control the flow of customers into the establishment.
  • To categorize the strength of different alcoholic beverages. ✅ To quickly assess a customer's level of intoxication: green (okay), yellow (caution), red (stop service).
  • To indicate when a customer has paid their bill.

Correct answer: To quickly assess a customer's level of intoxication: green (okay), yellow (caution), red (stop service).

Explanation: The 'traffic light' system is a common mnemonic for recognizing and responding to signs of intoxication: Green indicates the customer is fine to be served, Yellow indicates caution and monitoring, and Red indicates visible intoxication and that service must be stopped. This is a practical tool for servers.

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