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Smart Serve Practice Test · Question

A customer is drinking alcohol and seems fine. Their friend, however, is showing clear signs of intoxication. The first customer orders another drink for their intoxicated friend. What should you do?

It is illegal to serve alcohol to an intoxicated person, and this extends to someone ordering a drink on behalf of an intoxicated person. You must refuse to ser

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Question: A customer is drinking alcohol and seems fine. Their friend, however, is showing clear signs of intoxication. The first customer orders another drink for their intoxicated friend. What should you do?

Answer options:

  • Serve the drink, as the person ordering is not intoxicated.
  • Serve the drink, but warn them about serving their friend. ✅ Refuse to serve the drink for the intoxicated patron.
  • Cut off both customers from further service.

Correct answer: Refuse to serve the drink for the intoxicated patron.

Explanation: It is illegal to serve alcohol to an intoxicated person, and this extends to someone ordering a drink on behalf of an intoxicated person. You must refuse to serve the drink intended for the intoxicated patron. There's no reason to cut off the sober customer (D) if they are not intoxicated, unless they continue to try to obtain alcohol for their intoxicated friend. Option A and B are illegal.

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