You identify a patron using an altered passport as ID. The photo appears to have been removed and replaced. What steps would you take regarding this ID?

Question: You identify a patron using an altered passport as ID. The photo appears to have been removed and replaced. What steps would you take regarding this ID?

Answer options:

• Return the passport to the patron, as it is a government document, and simply refuse service. ✅ Confiscate the altered passport, document the incident, and contact the police or AGCO.
• Keep the passport but allow service if the patron can verbally confirm details that match the altered document.
• Accept it, as passports are generally very secure and any alteration is probably minor.

Correct answer: Confiscate the altered passport, document the incident, and contact the police or AGCO.

Explanation: An altered passport is a fraudulent document. A server has the authority under the Liquid Licence and Control Act to confiscate fraudulent identification. The incident must be documented, and the ID should be handed over to the police or AGCO. Returning it (A) allows further fraudulent use. Allowing service (C) or accepting it (D) means serving a minor and committing an offence.