A customer who appears to be in their mid-20s orders a beer. They present an Ontario Health Card as their identification. What is the appropriate action?

Question: A customer who appears to be in their mid-20s orders a beer. They present an Ontario Health Card as their identification. What is the appropriate action?

Answer options:

• Accept the Ontario Health Card as valid ID and serve the beverage. ✅ Politly refuse service and explain that an Ontario Health Card is not an acceptable form of ID for proving age.
• Ask for a second piece of ID to confirm their age.
• Serve the beverage, but inform them that next time they need to present proper ID.

Correct answer: Politly refuse service and explain that an Ontario Health Card is not an acceptable form of ID for proving age.

Explanation: Under Ontario law, an Ontario Health Card is not an acceptable form of identification for proving age when purchasing alcohol, as it is illegal to ask for it. Servers must politely refuse service and explain why this ID cannot be accepted. Options A, C, and D are incorrect because they either accept an invalid ID or attempt to bypass the legal requirement, which could lead to penalties for the server and establishment.