Smart Serve Practice Test · Question
A customer asks for a 'double' or 'triple' spirit in a mixed drink. What is important to consider before serving it?
Before serving any alcoholic beverage, especially a stronger one like a double or triple, a server must assess the customer for signs of intoxication. It is ill
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Question: A customer asks for a 'double' or 'triple' spirit in a mixed drink. What is important to consider before serving it?
Answer options:
- Only that the customer can afford it. ✅ That the customer is clearly not showing signs of intoxication.
- That the drink is served in a smaller glass to mask its strength.
- That you upsell them to the most expensive brand available.
Correct answer: That the customer is clearly not showing signs of intoxication.
Explanation: Before serving any alcoholic beverage, especially a stronger one like a double or triple, a server must assess the customer for signs of intoxication. It is illegal to serve alcohol to an intoxicated person. Options A and D relate to business practices but not responsible service. Option C is deceptive and does not align with responsible serving practices.
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Question explanations
- In Ontario, what is the minimum legal drinking age?
- What is considered a 'standard drink' in Ontario for regular beer (5% alcohol)?
- What is considered a 'standard drink' of beer in Ontario for purposes of measuring alcohol intake?
- What is a major indicator that a person may be serving alcohol illegally?
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