Smart Serve Practice Test · Question
A server suspects a patron is presenting a fake ID. The ID appears to be professionally made, but some security features are missing or altered. What action should the server take?
If a server has reasonable grounds to believe an ID is fake, they are authorized by the LLCA to confiscate it. They should document the incident and hold the ID
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Question: A server suspects a patron is presenting a fake ID. The ID appears to be professionally made, but some security features are missing or altered. What action should the server take?
Answer options:
- Accept the ID but make a note in the incident log for future reference.
- Politely return the ID and refuse service, advising the patron you cannot accept it. ✅ Confiscate the ID, make a note, and hold it for police or AGCO officials.
- Call the police immediately and detain the individual until they arrive.
Correct answer: Confiscate the ID, make a note, and hold it for police or AGCO officials.
Explanation: If a server has reasonable grounds to believe an ID is fake, they are authorized by the LLCA to confiscate it. They should document the incident and hold the ID for the police or AGCO. Simply refusing service (B) allows the individual to potentially use the fake ID elsewhere. Accepting it (A) is illegal. Detaining an individual (D) is not within the server's authority and can lead to legal issues, but calling the police after confiscation is appropriate.
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