Smart Serve Practice Test · Question
What responsibility does a server have if they believe a customer requires assistance getting home safely after refusing service?
Servers in Ontario have a duty of care to ensure that patrons do not become a danger to themselves or others, even after refusing service. This includes assisti
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Question: What responsibility does a server have if they believe a customer requires assistance getting home safely after refusing service?
Answer options:
- No responsibility; once refused, they are no longer the server's concern.
- Offer to pay for a taxi or ride-sharing service for them. ✅ Assist them in finding safe transportation, such as calling a taxi or a friend.
- Call the police to have them removed from the premises.
Correct answer: Assist them in finding safe transportation, such as calling a taxi or a friend.
Explanation: Servers in Ontario have a duty of care to ensure that patrons do not become a danger to themselves or others, even after refusing service. This includes assisting them in finding safe transportation home. Option A is irresponsible. Option B is not a legal requirement, though it might be a policy in some establishments. Option D is an extreme measure only for uncooperative or dangerous patrons, not for every refusal of service.
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Question explanations
- In Ontario, what is the minimum legal drinking age?
- What is considered a 'standard drink' in Ontario for regular beer (5% alcohol)?
- What is considered a 'standard drink' of beer in Ontario for purposes of measuring alcohol intake?
- What is a major indicator that a person may be serving alcohol illegally?
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