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Smart Serve Practice Test · Question

It's 1:45 AM, and last call for alcohol was at 1:30 AM. A patron approaches the bar and places a significant amount of cash on the counter, demanding a final drink. They are not visibly intoxicated, but state they simply 'forgot' about last call. What is your legal obligation?

Under the LLCA, a licensed establishment must cease serving alcohol at 1:30 AM (for most licences). There are no exceptions for 'forgetting' or for patrons who

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Question: It's 1:45 AM, and last call for alcohol was at 1:30 AM. A patron approaches the bar and places a significant amount of cash on the counter, demanding a final drink. They are not visibly intoxicated, but state they simply 'forgot' about last call. What is your legal obligation?

Answer options:

  • Serve them the drink, as they are not intoxicated and it's only 15 minutes past last call. ✅ Refuse service immediately, as all alcohol service must cease at 1:30 AM.
  • Serve them a non-alcoholic beverage as a gesture of goodwill.
  • Ask your manager for permission to serve them, given the small time frame.

Correct answer: Refuse service immediately, as all alcohol service must cease at 1:30 AM.

Explanation: Under the LLCA, a licensed establishment must cease serving alcohol at 1:30 AM (for most licences). There are no exceptions for 'forgetting' or for patrons who are not intoxicated. Serving alcohol after the permitted time, even by a few minutes, is a direct violation that can result in significant AGCO penalties. Therefore, refusal is the only legally compliant action. Serving a non-alcoholic beverage is permissible, but not serving alcohol.

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