Strata Plan NWS9101 in North Vancouver has experienced several incidents of burst pipes in individual units not caused by owner negligence, leading to frequent insurance claims and increasing premiums. The strata manager, Alex, suggests implementing a mandatory unit inspection program to identify and replace aging plumbing fixtures before they fail. What is the most appropriate action the strata council should take regarding Alex's recommendation?

Question: Strata Plan NWS9101 in North Vancouver has experienced several incidents of burst pipes in individual units not caused by owner negligence, leading to frequent insurance claims and increasing premiums. The strata manager, Alex, suggests implementing a mandatory unit inspection program to identify and replace aging plumbing fixtures before they fail. What is the most appropriate action the strata council should take regarding Alex's recommendation?

Answer options:

• Implement the inspection program immediately, as it is a proactive measure to reduce insurance claims.
• Inform owners that regular unit inspections are not permitted under the Strata Property Act as it infringes on privacy. ✅ Propose a bylaw amendment requiring mandatory unit entry for inspections during reasonable hours, to be approved by a 3/4 vote.
• Consult with their insurance provider to see if such a program would qualify for a reduction in premiums before proceeding.

Correct answer: Propose a bylaw amendment requiring mandatory unit entry for inspections during reasonable hours, to be approved by a 3/4 vote.

Explanation: While proactive, a mandatory unit inspection program requiring entry into units would likely require a specific bylaw to be enforceable, which must be passed by a 3/4 vote (SPA Section 128) and comply with general privacy considerations and notice requirements, as owners generally have the right to quiet enjoyment of their strata lots. Consultation with the insurer is also a good step but not the primary legal action required.