Alberta Security Guard Licence Exam Prep · Question
A security guard encounters an individual who is becoming increasingly aggressive and is using profanity. What is the most effective approach for the guard to take to maintain control of the situation?
Maintaining a safe distance allows for personal safety and provides space for de-escalation, while offering choices can empower the individual and give them a s
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Question: A security guard encounters an individual who is becoming increasingly aggressive and is using profanity. What is the most effective approach for the guard to take to maintain control of the situation?
Answer options:
- Mirroring the individual's aggressive posture and tone to assert dominance.
- Ignoring the individual's aggressive behaviour and focusing on environmental factors. ✅ Maintaining a safe distance and offering choices or solutions, if appropriate.
- Immediately calling for backup without attempting any communication.
Correct answer: Maintaining a safe distance and offering choices or solutions, if appropriate.
Explanation: Maintaining a safe distance allows for personal safety and provides space for de-escalation, while offering choices can empower the individual and give them a sense of control, which can help to reduce aggression. Security guards are trained to prioritize safety and de-escalation techniques.
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- Under the Security Services and Investigators Act (SSIA) of Alberta, who is required to hold a Security Servic
- Which of the following conditions might prevent an applicant from obtaining a Security Services licence in Alb
- Who is responsible for issuing security licenses and ensuring compliance with the Security Services and Invest
- A licensed security guard in Alberta must display their licence identifier:
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