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BC Class 4 Practice Test · Question

A Class 4 driver assisting a passenger using a wheelchair finds the ramp mechanism is faulty. What is the correct protocol?

If accessibility equipment is faulty, the driver must not attempt hazardous alternatives but should report the issue and ensure the passenger receives an access

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Question: A Class 4 driver assisting a passenger using a wheelchair finds the ramp mechanism is faulty. What is the correct protocol?

Answer options:

  • Attempt to manually lift the passenger and wheelchair into the vehicle.
  • Inform the passenger the vehicle is not accessible and cancel the fare. ✅ Immediately report the defect to the dispatcher/company and seek an alternate accessible vehicle.
  • Use a makeshift ramp to carefully load the passenger.

Correct answer: Immediately report the defect to the dispatcher/company and seek an alternate accessible vehicle.

Explanation: If accessibility equipment is faulty, the driver must not attempt hazardous alternatives but should report the issue and ensure the passenger receives an accessible ride through proper channels.

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